tka 999 Terms
& Conditions
These Terms & Conditions constitute a legally binding agreement between you and tka 999. By accessing or using the tka 999 platform, you confirm that you have read, understood, and agreed to every provision set out in this document.
Please Read Carefully: These Terms & Conditions govern your entire relationship with the tka 999 platform. By registering an account, making a deposit, placing a bet, or accessing any part of the tka 999 website, you enter into a binding legal agreement. If you do not accept these terms in full, you must not use tka 999. We recommend that you save or print a copy of this document for your records.
By using the tka 999 platform in any capacity — including browsing, registering, depositing, placing bets, or claiming bonuses — you agree to be legally bound by these Terms & Conditions in their entirety.
tka 999 reserves the right to request identity documentation at any time, including during registration, before processing a withdrawal, or as part of our ongoing Know Your Customer (KYC) obligations. Failure to provide requested documents may result in account restriction.
tka 999 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or an on-platform notification. Continued use of tka 999 following any amendment constitutes your acceptance of the revised terms.
Each player is permitted to hold only one active tka 999 account. Operating multiple accounts — whether in your own name or in conjunction with other individuals — is strictly prohibited and will result in immediate account closure and forfeiture of any outstanding balance pending investigation.
All tka 999 player accounts are denominated in Bangladeshi Taka (BDT, ৳). Deposits, withdrawals, bonus amounts, wager requirements, and account balances are all expressed in BDT. tka 999 does not maintain multi-currency accounts; the ৳ balance shown in your account dashboard is the definitive record.
tka 999 is committed to providing a safe, controlled gambling environment. Responsible gaming tools — including deposit limits, session timers, cooling-off periods, and self-exclusion — are built into every account. Players experiencing difficulties are encouraged to contact our support team immediately.
Section 1
Definitions
The following defined terms are used throughout these Terms & Conditions. Understanding them will help you interpret your rights and obligations clearly.
| Term | Meaning |
|---|---|
| "tka 999" / "we" / "us" / "our" | The tka 999 online gambling platform, operated at the domain tka-999.club, including all associated services, games, sportsbook products, promotions, and support functions. |
| "Player" / "you" / "your" | Any individual who accesses, registers on, deposits funds into, or otherwise uses the tka 999 platform in any capacity. |
| "Account" | The individual player account held on the tka 999 platform, containing your BDT balance, betting history, bonus wallet, responsible gaming settings, and personal profile. |
| "Platform" | The tka 999 website (tka-999.club), all associated mobile-optimised pages, any future dedicated applications, and all games, sportsbook markets, and services accessible through these. |
| "BDT" | Bangladeshi Taka — the currency in which all tka 999 accounts are denominated, represented by the symbol ৳. |
| "Bonus Funds" | Any promotional credit, free bet, cashback, or other non-cash incentive credited to your account by tka 999 as part of a promotional offer, subject to the specific wagering requirements of that offer. |
| "Wagering Requirement" | The number of times bonus funds must be wagered on eligible games or markets before they can be converted to withdrawable real-money balance. Stated as a multiplier (e.g., 20x means the bonus amount multiplied by 20). |
| "KYC" | Know Your Customer — the identity and address verification process tka 999 conducts in accordance with its anti-money-laundering and player-protection obligations. |
| "Self-Exclusion" | A formal request by a player to be excluded from accessing the tka 999 platform for a defined or indefinite period, available through the account responsible gaming settings or via direct contact with customer support. |
| "Game Provider" | A third-party software company whose games are hosted and made available on the tka 999 platform, including but not limited to Pragmatic Play, Evolution, NetEnt, Microgaming, Spribe, and Ezugi. |
| "Prohibited Territory" | Any jurisdiction where access to online gambling services is explicitly prohibited by applicable law and from which tka 999 does not accept player registrations. |
Section 2
Acceptance of Terms
Your use of tka 999 in any form constitutes your full and unconditional acceptance of these Terms & Conditions and all policies incorporated by reference.
By accessing the tka 999 platform — whether by visiting the website, creating an account, logging in to an existing account, making a deposit or withdrawal, placing a bet, spinning a slot, joining a live casino table, or claiming a promotional offer — you confirm and acknowledge the following without reservation:
2.1 Informed Agreement
You have read these Terms & Conditions in full and understand the obligations, limitations, and rights they create. tka 999 will not accept a claim of ignorance of the terms as a basis for disputing any decision made under them. Players who have questions about any clause are encouraged to contact customer support for clarification before using the platform.
2.2 Legal Capacity
You confirm that you have the full legal capacity to enter into a binding contract under the laws applicable to your place of residence, that you are not subject to any court order or legal restriction that would prevent you from engaging in gambling, and that your use of tka 999 is entirely voluntary and for entertainment purposes.
2.3 Amendments and Version Control
tka 999 may update these Terms & Conditions at any time. The "Last Updated" date at the top of this page reflects the most recent revision. Where a change materially affects player rights or obligations, tka 999 will notify registered players via the email address on their account or via a platform notification banner. It is your responsibility to ensure that the email address associated with your account is current and accessible. Continued use of tka 999 following the publication of updated terms constitutes your acceptance of those changes.
2.4 Entire Agreement
These Terms & Conditions, together with the tka 999 Privacy Policy, Responsible Gaming Policy, and any specific bonus terms communicated at the time of a promotional offer, constitute the entire agreement between you and tka 999 with respect to your use of the platform. They supersede any prior representations, conversations, or informal agreements.
Incorporated Policies
These Terms & Conditions incorporate by reference the tka 999 Privacy Policy and Responsible Gaming Policy. By accepting these Terms & Conditions, you simultaneously accept those documents. In the event of any conflict between a specific policy document and these Terms & Conditions, the specific policy document shall take precedence in respect of the subject matter it covers.
Section 3
Eligibility & Registration
tka 999 operates a strict eligibility policy to protect vulnerable individuals and comply with applicable standards. Meeting the eligibility criteria is a prerequisite for registration and continued use of the platform.
3.1 Minimum Age Requirement
You must be 18 years of age or older to register and use tka 999. This is an absolute and non-negotiable requirement. tka 999 does not permit any individual under the age of 18 to hold an account, make a deposit, or participate in any betting or gaming activity on the platform. 18+ only. Age verification may be requested at any stage of your account lifecycle.
If tka 999 has reasonable grounds to believe that a player is under 18, the account will be immediately suspended and any balance held pending investigation. If it is confirmed that the account holder is a minor, the account will be permanently closed, all deposits will be returned (minus any winnings generated, which will be forfeited), and the matter may be referred to relevant authorities.
3.2 Geographic Eligibility
tka 999 primarily serves players based in Bangladesh. Players must not access or use the tka 999 platform from any Prohibited Territory. It is the player's sole responsibility to determine whether their local laws permit online gambling and to comply with those laws. tka 999 does not provide legal advice on the gambling laws of any jurisdiction.
3.3 Registration Process
To create a tka 999 account, you must provide accurate, complete, and current information during the registration process, including your full legal name, date of birth, residential address, valid email address, and mobile number. Providing false information during registration constitutes a material breach of these Terms & Conditions and will result in account closure.
3.4 One Account Per Player
Each individual may hold only one registered tka 999 account. This rule applies regardless of the device, payment method, email address, or IP address used. Players found to be operating multiple accounts will have all associated accounts closed and any outstanding balances forfeited pending investigation into whether the multiple accounts were used to abuse bonuses or otherwise gain an unfair advantage.
3.5 Account Security
You are responsible for maintaining the security of your tka 999 account credentials. Your password must not be shared with any third party. You must log out from shared or public devices after each session. tka 999 will not be liable for any loss arising from unauthorised access to your account where such access resulted from your failure to protect your credentials. If you suspect unauthorised access, contact tka 999 support immediately via live chat.
Age Verification is Mandatory: tka 999 takes underage gambling prevention seriously. 18+ All players are subject to age and identity verification. Attempting to circumvent age verification controls is a serious breach of these Terms & Conditions and may be reported to relevant authorities.
Section 4
Account Management
Understanding how your tka 999 account operates — including balance management, verification obligations, and account closure — is essential for a smooth experience on the platform.
4.1 Account Currency and Balance
Your tka 999 account balance is held in Bangladeshi Taka (BDT, ৳). All deposits, wagers, winnings, bonus credits, and withdrawals are processed in BDT. The balance displayed in your account dashboard at any given time represents the total of your real-money balance and, where applicable, any bonus wallet balance. Real-money and bonus funds are tracked separately within the account system; bonus funds are subject to wagering requirements before they become withdrawable.
4.2 Know Your Customer (KYC)
tka 999 conducts KYC verification as part of its account management process. You may be requested to submit one or more of the following: a government-issued photo ID (National ID card, passport, or driving licence), a proof of residential address dated within the last three months (utility bill or bank statement), and/or documentation confirming your payment method (e.g., a screenshot of your bKash account showing your registered mobile number). Failure to complete KYC within the timeframe specified in the verification request may result in temporary suspension of deposit and withdrawal functionality.
4.3 Account Inactivity
An account is considered inactive if it has had no login activity for a continuous period of 12 months or more and carries a positive real-money balance. tka 999 reserves the right to apply an administrative charge to inactive accounts, in accordance with its published inactivity fee schedule in effect at the time. Players will be notified by email to the address on file before any inactivity fee is applied. Logging in to your account at any time will reset the inactivity period.
4.4 Account Closure by Player
You may request the closure of your tka 999 account at any time by contacting customer support via live chat or email. Before your account is closed, any outstanding real-money balance will be refunded to your registered payment method following completion of any pending KYC checks. Accounts subject to active bonus wagering requirements will have their bonus wallet cleared upon closure. Accounts closed at a player's own request may be reopened subject to a standard reactivation process, unless the closure was linked to a self-exclusion request, in which case the self-exclusion policy takes precedence.
KYC Documents Accepted
- National Identity Card (NID)
- Valid Passport
- Driving Licence (with photo)
- Utility Bill (within 3 months)
- Bank or Mobile Banking Statement
- bKash / Nagad account verification screenshot
Account Queries: For any account management issue — including balance discrepancies, KYC requests, or closure — contact tka 999 customer support via live chat (available 24/7 in English) or email at [email protected]. All account queries are handled under Bangladesh Standard Time (BST, UTC+6).
Section 5
Deposits & Withdrawals
tka 999 supports instant BDT deposits and withdrawals via Bangladesh's leading mobile financial services. The following rules govern all financial transactions on the platform.
5.1 Supported Payment Methods
tka 999 accepts deposits and processes withdrawals via the following payment channels: bKash, Nagad, Rocket, Upay, bank transfer (via BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, Sonali Bank, and other participating institutions), Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change. The current list of active payment methods is always displayed on the tka 999 cashier page.
5.2 Deposit Rules
The minimum single deposit at tka 999 is ৳200. There is no fixed maximum deposit limit, though tka 999 reserves the right to impose limits in specific circumstances including fraud prevention, responsible gaming interventions, or compliance requirements. Deposits are credited to your account balance in real time upon confirmation from the payment provider. tka 999 does not charge a fee for deposits; however, your payment provider may apply their own charges, for which tka 999 bears no responsibility.
All deposits must be made from a payment method registered in your own name. Third-party deposits — where funds are sent from an account belonging to another person — are strictly prohibited and will result in the reversal of the deposit and potential account restriction.
5.3 Withdrawal Rules
The minimum single withdrawal at tka 999 is ৳500. Withdrawals are processed to the same payment method used for your most recent deposit, in accordance with anti-money-laundering best practices. Withdrawal processing times are as follows: bKash, Nagad, and Rocket withdrawals are typically processed within 24 hours of request approval; bank transfers may take 1–3 Bangladesh Standard Time business days; Visa and Mastercard withdrawals may take 3–5 business days depending on your card issuer.
Before processing any withdrawal, tka 999 reserves the right to request KYC documentation if it has not already been submitted and verified. Withdrawal requests submitted while KYC verification is pending will be placed on hold until verification is complete. tka 999 will not be liable for delays in withdrawals caused by incomplete or inaccurate KYC documentation.
5.4 Currency and Exchange
All transactions on tka 999 are processed in BDT. tka 999 does not perform currency conversion. If your payment provider converts currencies on their end (for example, when using an international card), the exchange rate and any conversion fees applied are solely the responsibility of your payment provider; tka 999 has no visibility into or control over those conversions.
5.5 Suspicious Transactions
tka 999 monitors all financial transactions for indicators of fraud, money laundering, and other financial crime. Any transaction that appears irregular, or that is inconsistent with the account holder's normal activity profile, may be suspended pending investigation. During any such investigation, tka 999 may freeze the associated account balance. If an investigation concludes that financial crime has taken place, the balance may be reported to and/or handed over to relevant authorities, and no claim for those funds will be entertained.
Section 6
Betting & Gaming Rules
All sports betting and casino gaming activity on tka 999 is subject to the following rules. These exist to ensure fair play for all players and the integrity of the platform.
6.1 Sportsbook — Bet Placement and Settlement
All bets placed on the tka 999 sportsbook are final once confirmed. A bet is confirmed when you receive an on-screen confirmation and the stake is deducted from your account balance. It is your responsibility to verify the details of your bet — including the event, market, selection, stake, and odds — before confirming. tka 999 will not accept requests to void or amend bets after confirmation on the basis that a player made a selection error.
Bets are settled in accordance with the official result of the relevant event as determined by the relevant governing body (e.g., ICC for international cricket, BPL organisers for Bangladesh Premier League fixtures). In the event of a result dispute or amendment by the governing body, tka 999 reserves the right to delay settlement until the official result is confirmed, and to re-settle bets accordingly.
6.2 Void Bets
A bet may be declared void by tka 999 in the following circumstances: an event is cancelled or abandoned and not rescheduled within 24 hours; a market is offered and accepted in error (e.g., clearly incorrect odds resulting from a technical fault); the stake is placed by a player in breach of these Terms & Conditions; or the outcome of an event is determined to have been subject to match-fixing or corrupt activity. Voided bets have the original stake returned to the player's account balance. No winnings are paid on voided bets.
6.3 Odds and Prices
tka 999 publishes sports betting odds in decimal format. All quoted odds are subject to change prior to the closure of a market. Once a bet is confirmed, the odds locked in at the time of confirmation are the odds at which the bet will be settled — subsequent price movements do not affect a confirmed bet. tka 999 reserves the right to correct obvious pricing errors and to void bets placed at manifestly incorrect odds.
6.4 Live / In-Play Betting
In-play betting markets are offered on selected events and are subject to suspension at any time during the event at tka 999's discretion — including during natural pauses in play, during video review situations, or when significant event developments are imminent. Any in-play bet submitted during a market suspension period will not be accepted and the stake will be returned. tka 999 is not liable for connectivity issues on the player's end that result in a bet submission failing during an in-play market.
6.5 Casino and Slots
All casino games available on tka 999 — including slots, live dealer tables, RNG table games, and game shows — are operated by certified third-party Game Providers. Game outcomes are determined by certified random number generators (RNG) or by live dealer procedures, as applicable. Published RTP (return-to-player) figures for slot games represent the theoretical long-term payout percentage calculated over millions of game rounds; they do not guarantee returns over any specific player session. tka 999 does not control individual game outcomes and is not liable for losses arising from normal game variance.
6.6 Prohibited Betting Activity
The following activities are strictly prohibited on tka 999 and will result in account suspension and forfeiture of winnings: placing bets on events where you have inside information not available to the general public; arbitrage betting using tka 999 bonuses in conjunction with other platforms; systematic exploitation of pricing errors; collusion with other players to manipulate game outcomes; and use of automated betting software, bots, or scripts to place bets without human action. tka 999 uses detection systems to identify these activities and reserves the right to void all associated wagers and close accounts without notice.
Section 7
Bonuses & Promotions
tka 999 offers a range of bonuses and promotional offers designed specifically for the Bangladesh market. All promotional offers are governed by the general rules below and by the specific terms published with each individual offer.
7.1 General Bonus Conditions
All bonus offers at tka 999 are subject to wagering requirements, time limits, game restrictions, and minimum odds conditions. The specific terms of each offer are published on the relevant promotion page at the time the offer is active. Where these general Terms & Conditions and the specific terms of a promotion conflict, the specific promotion terms take precedence in respect of that offer.
7.2 Wagering Requirements
Bonus funds cannot be withdrawn directly. They must first be wagered the number of times specified in the relevant promotion's wagering requirement. For example, a bonus of ৳1,000 with a 20x wagering requirement must be wagered a total of ৳20,000 on eligible games or markets before any portion becomes withdrawable as real money. Wagering contributions vary by game type — slots typically contribute 100% of each stake towards the requirement, while table games and live casino titles may contribute at a reduced rate (e.g., 10%), as specified in the individual offer terms.
7.3 Bonus Expiry
Bonus funds that are not wagered within the time limit specified in the relevant promotion will expire automatically and be removed from your bonus wallet without replacement. tka 999 will not reinstate expired bonus funds under any circumstances. It is your responsibility to monitor your bonus wallet and wagering progress within your account dashboard.
7.4 Bonus Abuse
tka 999 monitors all bonus activity for signs of abuse. Bonus abuse includes, but is not limited to: creating multiple accounts to claim the same offer more than once; wagering bonus funds on excluded games or markets; using low-risk betting patterns specifically designed to meet wagering requirements without genuine gameplay risk; and colluding with other players to distribute bonus value. Where bonus abuse is detected, tka 999 reserves the right to void all associated bonus funds and winnings, restrict future promotional eligibility, and close the account.
7.5 Withdrawal During Active Bonus
If you request a withdrawal while a bonus is active in your account, tka 999 may require you to either complete the wagering requirement before the withdrawal is processed or forfeit the bonus and any bonus-derived winnings in order to proceed with the withdrawal of your real-money balance. The choice between these two options will be presented to you clearly at the time of the withdrawal request.
7.6 Right to Withdraw Promotions
tka 999 reserves the right to modify, suspend, or withdraw any promotional offer at any time and without prior notice. Players who have already opted into a promotion at the time of its withdrawal will be entitled to complete the offer under the terms in effect at the time they opted in, provided that they have not violated any of those terms.
Checking Your Bonus Status: You can view your active bonuses, current wagering progress, remaining time limits, and eligible games at any time from the Bonuses section of your tka 999 account dashboard. If you have a question about a specific promotion, contact our support team via live chat before opting in — not after.
Section 8
Responsible Gaming
tka 999 is committed to providing a safe, controlled, and responsible gambling environment for all players. The responsible gaming tools and policies described below form an integral part of these Terms & Conditions.
8.1 Player Protection Commitment
tka 999 takes its duty of care towards players seriously. We recognise that gambling, while an enjoyable form of entertainment for the majority of players, carries a risk of harm for a minority. We actively invest in systems and processes to identify players who may be experiencing gambling-related difficulties and to intervene appropriately. All responsible gaming tools are available to every registered player at no cost and are accessible directly from the account settings page.
8.2 Deposit Limits
Players may set daily, weekly, or monthly deposit limits on their tka 999 account. Once a deposit limit is set, it takes effect immediately. Requests to increase a deposit limit are subject to a mandatory cooling-off period — typically 7 days — before the higher limit becomes active. Requests to decrease a deposit limit take effect immediately, with no delay. tka 999 strongly encourages all players to use deposit limits as a proactive tool for managing their gambling spend.
8.3 Session Time Limits and Reality Checks
Players may configure session time limits that automatically log them out of their account after a defined period of continuous play. Reality check notifications — which alert you to the duration of your current session at regular intervals — can also be enabled from account settings. These tools are designed to maintain awareness of time spent on the platform and to support healthy gambling habits.
8.4 Cooling-Off Periods
A cooling-off period is a temporary break from gambling activity, available in durations of 24 hours, 48 hours, 7 days, 30 days, or 90 days. During a cooling-off period, your account remains accessible for viewing purposes, but all deposits and betting activity are suspended. Cooling-off periods take effect immediately upon request and cannot be reversed or shortened once activated.
8.5 Self-Exclusion
If you feel that your gambling is no longer under your control, you may request a formal self-exclusion from tka 999. Self-exclusion is available for periods of 6 months, 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account will be suspended, all marketing communications will cease, and you will not be permitted to open a new account. tka 999 takes self-exclusion requests with the utmost seriousness and processes them with the highest priority. Any balance remaining in your account at the time of self-exclusion will be refunded to your registered payment method after completion of applicable verification checks.
8.6 Underage Gambling Prevention
tka 999 operates a strict 18+ policy. We recommend that parents and guardians use parental control software to prevent minors from accessing gambling websites on shared devices. If you are aware of an underage individual attempting to use tka 999, please contact our support team immediately. For more information on our full responsible gaming framework, visit the dedicated Responsible Gaming page.
Section 9
Intellectual Property
All content, design elements, software, and branding on the tka 999 platform are protected by intellectual property rights. The following rules govern your permitted use of tka 999 materials.
9.1 Ownership of Platform Content
The tka 999 website and platform — including all text, graphics, logos, button icons, images, audio clips, data compilations, software, and the overall design and arrangement of these elements — is the property of tka 999 or its content licensors and is protected by applicable intellectual property laws. The tka 999 brand name, logo, and associated marks are the exclusive property of tka 999.
9.2 Limited Licence to Players
tka 999 grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment. This licence does not include the right to: reproduce, duplicate, copy, sell, resell, or exploit any portion of the platform; use data-mining, robots, scraping, or similar automated data-gathering tools on the platform; frame or mirror any portion of the platform on any other website; or otherwise use the platform for any purpose beyond that of an individual end-user placing bets and playing games for personal entertainment.
9.3 Game Provider Intellectual Property
Games available on tka 999 are licensed from third-party Game Providers including Pragmatic Play, Evolution, NetEnt, Microgaming, Spribe, and Ezugi. All intellectual property rights in those games — including their names, artwork, sound design, and game mechanics — remain with the respective Game Provider. tka 999 does not claim ownership of Game Provider content and any misuse of that content by a player is a matter between the player and the Game Provider as well as tka 999.
9.4 User-Generated Content
If you submit any content to tka 999 — including support ticket text, chat messages, survey responses, or feedback — you grant tka 999 a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display that content for the purposes of operating, improving, and promoting the platform. You represent and warrant that any content you submit does not infringe the intellectual property rights of any third party.
Section 10
Limitation of Liability
The following provisions define the extent of tka 999's liability to players and the circumstances in which tka 999 accepts no liability. Please read this section carefully.
10.1 Platform Availability
tka 999 makes reasonable efforts to ensure that the platform is available at all times. However, tka 999 does not warrant uninterrupted or error-free access to the platform. Scheduled maintenance, emergency technical interventions, third-party infrastructure failures, or events beyond tka 999's reasonable control (including acts of God, floods, fires, earthquakes, telecommunications failures, or government actions) may result in temporary unavailability. tka 999 will not be liable for any losses — including missed bets, expired promotions, or inability to withdraw — arising from platform unavailability caused by such events.
10.2 Accuracy of Information
tka 999 takes reasonable care to ensure that odds, game information, promotional details, and account data displayed on the platform are accurate. However, tka 999 does not warrant the completeness or accuracy of this information and reserves the right to correct errors. Where an obvious error has materially affected the outcome of a bet or the allocation of a bonus, tka 999 reserves the right to void the affected transaction and restore the parties to the position they were in prior to the error.
10.3 Maximum Liability Cap
To the maximum extent permitted by applicable law, tka 999's total liability to any individual player in respect of any single event or series of related events shall not exceed the total value of deposits made by that player in the 12-month period immediately preceding the event giving rise to the claim. This cap applies to all claims whether arising in contract, tort, negligence, breach of statutory duty, or otherwise.
10.4 Exclusions
Nothing in these Terms & Conditions shall limit or exclude tka 999's liability for: death or personal injury caused by tka 999's negligence; fraud or fraudulent misrepresentation by tka 999; or any other liability that cannot be limited or excluded under applicable law. Subject to this, tka 999 expressly excludes all implied warranties, conditions, and other terms, whether implied by statute, common law, or otherwise.
10.5 Player Responsibility for Losses
Gambling involves real financial risk. All decisions to place a bet, spin a slot, or participate in any game on tka 999 are made solely at your own risk. tka 999 is not responsible for gambling losses incurred through normal gameplay. By using tka 999, you acknowledge that you understand the risks involved and that losses may occur. You are solely responsible for ensuring that your gambling activity remains within your personal financial means.
Gambling Risk Reminder: Gambling is a form of entertainment, not a source of income. Never gamble with money you cannot afford to lose, and never attempt to chase losses. If gambling is causing financial or emotional distress, please use the responsible gaming tools in your account or contact our support team. Learn more →
Section 11
Termination & Suspension
tka 999 reserves the right to terminate or suspend any player account under the circumstances described below. Players also have the right to close their own accounts at any time.
11.1 Termination by tka 999
tka 999 may suspend or permanently close a player account, with or without prior notice, in any of the following circumstances: material breach of these Terms & Conditions; evidence of fraud, money laundering, or other financial crime; use of prohibited betting tools or software; underage gambling; provision of false identity or payment information during registration or KYC; chargebacks or disputed payment reversals; or any activity that tka 999 reasonably believes exposes the platform, other players, or third parties to risk of harm or legal liability.
Upon account termination, any real-money balance held in the account will be reviewed. Where no fraud or breach has been identified, the balance will be refunded to the player's last-used verified payment method after the conclusion of any investigation. Where fraud or a material breach has been established, tka 999 reserves the right to forfeit the balance in full and to pursue any additional remedies available under applicable law.
11.2 Suspension Pending Investigation
tka 999 may place an account under a temporary suspension while conducting an investigation into any of the matters listed in clause 11.1. During suspension, the player will be unable to log in, deposit, withdraw, or place bets. tka 999 aims to complete investigations within 14 days of initiating a suspension, though complex cases may take longer. The player will be notified of the outcome by email upon conclusion of the investigation.
11.3 Termination by Player
You may close your tka 999 account at any time by contacting customer support. Account closure requests are processed within 5 business days. Any verified real-money balance remaining at the time of closure will be returned to your registered payment method. Please note that if you close your account while an active self-exclusion is in effect, the self-exclusion will remain in force and a new account cannot be opened until the exclusion period has elapsed.
11.4 Effect of Termination
Upon termination of your account — whether initiated by tka 999 or by yourself — all rights and licences granted to you under these Terms & Conditions will immediately cease. Provisions that by their nature survive termination — including limitations of liability, intellectual property clauses, and any outstanding financial obligations — will continue to apply after account closure.
Section 12
Governing Law
The following provisions govern the legal framework within which disputes between you and tka 999 are resolved.
12.1 Applicable Law
These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter — whether contractual, tortious, statutory, or otherwise — shall be governed by and construed in accordance with the laws applicable to the operation of the tka 999 platform. Nothing in this clause affects any mandatory consumer protection rights you may have under the laws of your country of residence.
12.2 Dispute Resolution
In the event of a dispute between you and tka 999, you should first contact customer support by email at [email protected] or via live chat, setting out the nature of your complaint clearly and concisely. tka 999 will acknowledge your complaint within 48 hours (BST) and aim to resolve it within 14 business days. If you are not satisfied with tka 999's resolution of a complaint, you may escalate the matter in accordance with the dispute escalation process described in tka 999's published Complaints Policy.
12.3 Severability
If any provision of these Terms & Conditions is found by a court or other competent authority to be invalid, unlawful, or unenforceable to any extent, that provision shall to that extent be severed from the remaining terms, which shall continue to be valid and enforceable to the fullest extent permitted by applicable law.
12.4 Waiver
No failure or delay by tka 999 to exercise any right or remedy under these Terms & Conditions shall constitute a waiver of that right or remedy, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of it. Rights and remedies provided under these Terms & Conditions are cumulative and are not exclusive of any rights or remedies provided by law.
12.5 Language
These Terms & Conditions are written and published in English. In the event that any translation is provided for informational convenience, the English-language version shall prevail in all cases of ambiguity or conflict. All communications between tka 999 and registered players — including support correspondence, account notifications, and dispute handling — are conducted in English.
12.6 Contact Information
For any queries regarding these Terms & Conditions, please contact the tka 999 team via live chat (available 24/7 from within your account) or by email. The tka 999 support email address is [email protected] (plain text — not a clickable link). Response times are typically within 2 hours during Bangladesh Standard Time business hours (BST, UTC+6).
Summary of Key Player Rights
As a tka 999 player, you have the right to: close your account at any time and receive your verified real-money balance; access and use responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion at no cost; raise a complaint and receive a written response within 14 business days; have your personal data handled in accordance with the tka 999 Privacy Policy; and be treated fairly and without discrimination regardless of your location within Bangladesh.
Explore tka 999
Ready to Play Responsibly?
Now that you've read the tka 999 Terms & Conditions, log in to your account and explore sports betting, live casino, and slots — all in BDT with instant deposits via bKash and Nagad.
18+ Adults only. Gambling involves risk. Play responsibly.